Customer Service Practitioner - Service Delivery

This is a fixed term post supporting and developing the growth of Caudwell Children’s Service Delivery Department in meeting the needs of the Applications and Warm Homes targets and outcomes.

This will involve supporting the processing of applications made by members of the public into the charity for services provided by the charity, along with contacting, liaising with and advising families about other services provided by the charity.  The work will involve telephone contact with members of the public and other charities and uploading information onto the charity computer system.

What we offer:

  •  Competitive salaries
  • Excellent working conditions
  • University campus location
  • Purpose built neurodiversity friendly building
  • Good work life balance
  • Support with CPD
  • Health and wellbeing initiatives including free exercise classes
If you have not heard from us within 30 days please assume your application has been unsuccessful. Thank you for your interest in Caudwell Children.


£5.00 per hour

Contract Type:

Approx 12 months


37.5 hours per week