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Warm Homes

Making the most of your home energy and finances

Unfortunately the Warm Homes programme has now closed for more information about Caudwell Children’s other services please call 0345 300 1348

Warm Homes is a family support service that seeks to improve the wellbeing of families with disabled children in the East Midlands, West Midlands and North West of England.

Research shows that families with a disabled child often have lower family incomes than those with a non-disabled child. Many parents are unable to work due to having to care for their child full-time and an estimated 20% of families go without all the heating they need during the winter months.

Caudwell Children has been awarded funding through the Energy Redress Scheme, which is managed by Energy Saving Trust. This funding has enabled us to launch and operate a new scheme for families called Warm Homes.

Download the Warm Homes Leaflet

Our Warm Homes leaflet provides important money and energy saving tips, as well as more information about our Warm Homes scheme.

About Warm Homes

Working in partnership with Auriga, a specialist advice organisation, Caudwell Children will provide:

  • Family support service
  • Home energy survey to assess whether we can support you with:
    • Energy efficiency and income maximisation guidance
    • Home bill and debt advice
    • Benefit checks: helping you access the benefits you’re eligible for
    • Funding for household appliances
    • Priority Services Register: priority energy supplier support

Together, we will utilise our combined expertise to identify, engage and support families with disabled children to address their energy efficiency and affordability needs. We will provide:

  • 2,000 families with a detailed home survey, energy efficiency guidance and income maximisation advice, appropriate to their specific needs
  • 10,000 families with energy saving tips and information
  • Additional family support services


Free Family Support

Alongside an energy efficiency survey, Caudwell Children’s Family Support Service offers families free support. Skilled volunteers will talk through any concerns or issues that a family identifies and will jointly create a plan which might include things such as housing, education, applying for grants, family or social difficulties, providing information on local specialist support services and medical conditions, and information about the range of services provided by Caudwell Children.

About Our Partners

This new service will be delivered to families by Caudwell Children in partnership with Auriga. Established in 2004, Auriga is one of the UK’s leading providers of services to people in financial difficulty. They specialise in supporting people who find themselves in challenging circumstances and are in need of help and advice.

Which regions are covered?

The Warm Homes scheme is available to families with a disabled child in the following areas of the East Midlands, West Midlands and the North West:

  • Birmingham
  • Nottingham
  • Stoke-on-Trent
  • East Staffordshire
  • Liverpool
  • The Wirral
  • Greater Manchester
  • Lancashire
  • Cheshire
  • Cumbria
  • Derbyshire
  • Leciestershire
  • Northamptonshire
  • Lincolnshire
  • Warwickshire
  • Herefordshire
  • Worcestershire
  • Shropshire


Who is eligible to apply?

To be eligible, you must meet the following qualifying criteria:


  1. Live in one of the geographic areas covered by the Warm Homes scheme
  2. Have a child with a disability (under the age of 19)
  3. Would like help understanding and managing your home energy usage and household bills